What is Breastmilk jewelry? Breastmilk jewelry is the perfect way to honor your journey through motherhood! Milk is first preserved into a powder then made into beautiful stones that can resemble opals or pearls.
How much breastmilk does it take? Please only send 15ml --- HALF OUNCE :) this will give me plenty for several keepsakes and to keep left over on file. If you are unable to get that much, please, no less than 5ml of breastmilk. Often times you'll be able to hand express 5-15ml over the course of a few days/weeks even if you're breastfeeding journey has been over for a while. If you are combining milk from multiple children, you can put it all in one bag for a total of half ounce. No need to send more than that amount.
Can I use old frozen milk? Yes, frozen milk is totally fine. There is no limit on how old it can be. Spoiled, old, and otherwise considered "bad" milk is still usable... Send it on over!
Do you ship world wide/what about customs? Yes, we ship world wide! Video tutorial at top of FAQ page works for international orders as well. When filling out your customs form, you can simply write that the contents are “jewelry supplies”.
How do I know if you've received my inclusions once I send it in? You can use the Order Status tab on my page to search your order number. Each package that arrives gets put on the list in the order it came. We work from the top of the list to the bottom so you know how close your order is to being done. ORDER STATUS PAGE
What can be added to the keepsake? Here is a list of possible keepsake inclusions: -Breastmilk (half ounce needed) -Lock of hair (A one inch thick lock would be ideal) -Formula (1 tablespoon) -Dried crushed Placenta (1 placenta pill or a quarter size of completely dehydrated placenta) -Dried crushed Umbilical cord (cut part of stump into small fragments before sending) -Ashes (human or pet - 1 tablespoon would be great, but we can work with whatever you are willing to send. The remainder will be returned.) -Special flowers/leaves (Must be totally dry before shipping or they will mold in transit. Please note that flower petals are subject to color fading. Although this is rare it is a potential) -Sand, grass, grave site or special location soil (one tablespoon)
*caution never send the last of your inclusions. We would hate for your sentimental belongings to get lost in the mail by accident! Always keep some for back up.
How do I get my items to you? After placing your order, you are responsible for paying shipping (typically around $3 or 3 stamps in a standard white envelope will do) or if you are local to Salt Lake City, you can choose to do free drop off. The address will be at the bottom of your order confirmation email. Email is sent immediately after order is placed- If you do not see yours please look in your spam folder first before reaching out to firstname.lastname@example.org
How to care for your piece and keep it white: -If you would like an heirloom keepsake for daily wear, opt for 14k SOLID gold. While gold filled is still a good option for occasional wear, it is not as durable, and will not hold up to every day wear and tear for nearly as long. -Never resize your keepsake rings. The stones are not able to withstand the heat and it will likely cause the stone to change size and fall out and/or yellow. -We always encourage customers to remove keepsakes before getting wet. -Should you need to get a repair done, we have a small fee. Contact email@example.com to get that process started.
Do you keep the leftover milk/inclusions? Yes. This allows you to place an order using the code you'll receive with your first order if you are wanting to use the same milk in the second, third, fourth keepsake. If you sent in ashes, we will ship back the remainder.
What's the difference between Charm and Pendant? Charms are the daintiest keepsake option. These ovals come in two sizes. They are backed with gold/silver & fit several charms on a chain nicely.
If you are wanting a bold or bigger option, pendants are the way to go. 8 sizes & shapes for more of a statement. These are larger if adding many inclusions. Not backed with metal, these are free standing stones. Charm page has visual: click here
Refunds? Because of the nature of this item, returns are not accepted. Colors of milk vary, small air bubbles are a potential and each keepsake is one of a kind, handmade. By placing your order you agree to receiving a unique piece. If there is ever an issue with your order due to my error or quality, please contact me and I will happily assist until the issue is resolved! Please note, flowers petal colors fading is not reason for a refund as it is a natural occurrence although it happens rarely, it is a possibility.
Order Cancellations? Orders can be canceled within 30 days for a full refund. Past the 30 days, store credit will be issued.
What if I move after placing my order? Address edits can be made by messaging firstname.lastname@example.org We are not responsible for keepsakes sent to an incorrect address that was provided by a customer. If you neglect to update your address and your keepsake is shipped to the incorrect address, please send an email and we can help you take the next best step.